Contact Information
For all inquiries, please email info@namkim.com

Pricing
All prices are subject to change without notice.

Payment
We accept payment through www.paypal.com

Shipping
Your order will be processed immediately and will be shipped to you within 1-2 weeks. If you have ordered an item that is delayed, we will notify you of the situation via email. We ship via FedEx Ground. The chart below shows our delivery rates within the United States (we do not ship to PO boxes). For delivery outside the United States, please contact us at info@namkim.com.

US$ amount of order
U.S. shipping cost

$0 - 9.99: $5.00

$10.00 - 49.99: $5.00

$50.0 - 99.99: $7.00

$100.00 -199.99: $11.00

$200.00 - over: $13.00

Pricing effective as of July 7, 2003. All prices are subject to change without notice.

Guarantee
All merchandise purchased from NAMKIM.COM is guaranteed for 30 days. Within that time, NAMKIM.COM will replace or repair any defective purchases.

Returns
If not completely satisfied, customer may return purchase for store credit. No refunds will be issued. All merchandise MUST be returned within 14 days of the shipping date unused and in perfect condition. Please email our customer service department at returns@namkim.com to obtain a return authorization number. Ship prepaid and insured with the package securely wrapped. Shipping and handling on returned merchandise is non-refundable.

Privacy
NAMKIM.COM collects information from our visitors who contact us, and is the sole owner of this information. We will not sell, share, or rent this information to others. The online store at NAMKIM.COM uses the service of www.paypal.com to safely process your credit card payment information.